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davemcm912 Member
Joined: 19 May 2006 Posts: 64 Location: Keizer, Or
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| Posted: Nov Mon 02, 2009 11:47 pm |
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I almost bid on this item until I read his feedback policy
http://cgi.ebay.com/Radio-Shac ... 3ca6d0d3e2
If I buy and pay promptly with paypal what else can I do to deserve a positive feedback. For a seller to demand a positive feedback before leaving one for the buyer is akin to hostage taking. I declined to bid based upon the seller's attitude Am I wrong? |
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Bill Benson Member
Joined: 01 Jan 1970 Posts: 1848 Location: Oakdale, Conn. USA
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| Posted: Nov Mon 02, 2009 11:54 pm |
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| davemcm912 wrote: | I almost bid on this item until I read his feedback policy
http://cgi.ebay.com/Radio-Shac ... 3ca6d0d3e2
If I buy and pay promptly with paypal what else can I do to deserve a positive feedback. For a seller to demand a positive feedback before leaving one for the buyer is akin to hostage taking. I declined to bid based upon the seller's attitude Am I wrong? | I do not see any problem, here is his policy:
If you have any questions email me .FEEDBACK POLICY After you receive your shipment, if you are happy with the item and the service, please leave appropriate feedback. Once feedback has been left, you will automatically receive feedback in return. If there is a problem, please contact me before leaving negative feedback. Lets resolve the matter in a business manner . _________________ Bill Benson
http://www.youtube.com/user/old64goat
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Samham Member
Joined: 14 May 2006 Posts: 1206 Location: DC metro (Maryland)
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| Posted: Nov Mon 02, 2009 11:55 pm |
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I think that he is consistent with what most sellers on eBay do -- provide feedback after the buyer posts their. At the worst, you'll get no feedback, since sellers can no longer give negative or neutral feedback.
If you want it, bid! |
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John Bartley Member
Joined: 01 Jan 1970 Posts: 2145 Location: 43 Norway Spruce Street, Stittsville, Ontario, Canada
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| Posted: Nov Tue 03, 2009 12:07 am |
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I think, (but I do stand to be corrected), withholding feedback until a buyer leaves their positive feedback is against current eBay policy. Having said that, I just purchased a new radio on eBay and only rec'd my positive feedback "after" I left positive feedback for the seller.....did I care?...no.
cheers
John _________________ Read the label ..... Buy Canadian! |
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Mike Toon Member
Joined: 01 Jan 1970 Posts: 4171 Location: Burbank CA
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| Posted: Nov Tue 03, 2009 12:21 am |
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Sellers like that sometimes get a positive feedback of...
"As listed. Feedback should be left if payment is received. Why wait for mine?" |
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Dennis H. Member
Joined: 17 Aug 2009 Posts: 39 Location: Texas
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| Posted: Nov Tue 03, 2009 3:17 am |
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| It's normal. It's the only thing sellers have to hold over buyers now. |
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Microbes Member
Joined: 07 Sep 2008 Posts: 133
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| Posted: Nov Tue 03, 2009 11:11 pm |
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| davemcm912 wrote: | | If I buy and pay promptly with paypal what else can I do to deserve a positive feedback. |
99.9% of the buyers don't try to pull anything after making payment, but there ARE any number of things a buyer could do after "paying promptly with paypal" that might tend to make them not deserve a positive feedback.
For example, say you get your widget and it's in mint condition, but you return a dirty broken widget and demand a refund.... Would you "deserve a positive feedback"? |
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dschulma Member
Joined: 20 Aug 2008 Posts: 607 Location: Kansas City, MO
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| Posted: Nov Wed 04, 2009 2:19 am |
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I don't think it's against eBay policy, unless something has changed recently. Up until I stopped selling a couple years ago I would never leave feedback first. Just the way I did it...if I didn't get feedback from the buyer, they didn't get it from me. When I did receive it, it indicated to me that the transaction was over and the buyer was happy. 99.9% of the time, my buyers never seemed to care and had I over 1000 fb, all pos. _________________ David--WD0ERU
“If at first you don't succeed, find out if the loser gets anything." --Bill Lyon, sports columnist |
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Dave Allen Member
Joined: 01 Jan 1970 Posts: 1705 Location: Central Ky.
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| Posted: Nov Wed 04, 2009 2:26 am |
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| There's no Ebay policy I'm aware of and this is the only defense sellers have against bad buyers. If a buyer leaves positive feedback he acknowledges that he's a happy customer and (I think) can no longer file a complaint. I will never leave seller feedback first but I have a similar polite explanation in my listings. |
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jonboy55 Member
Joined: 18 Jan 2009 Posts: 183
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| Posted: Nov Wed 04, 2009 1:12 pm |
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My feedback on E**y is just over 900.
About 99% of this is based on items I have sold. I never leave feedback first. I made that mistake once and received bad feedback from a "nut" buyer who ended up ripping me off.
The seller has no recourse against the buyer anymore.
If someone doesn't want to buy my items - so what! |
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glowsinthedark Member
Joined: 07 Oct 2007 Posts: 343 Location: Cascadia
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| Posted: Nov Thu 05, 2009 2:03 am |
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As a buyer I leave positive feedback when I am fully satisfied with the item. I don't care when the seller leaves his (now pretty meaningless) feedback. I leave negative feedback if the item is busted due to poor packing or significantly not as described. Sadly I leave a lot of negative feedback to sellers who do not know how to pack fragile radios. Good packing is the #1 thing I expect from sellers.
As a seller I leave feedback only after the buyer does. I started doing this because I got burned several years ago by a fast paying buyer who turned out to be a jerk. I'd left positive feedback because he paid right away, then he tried to extort a fraudulent refund and threatened negative feedback if I didn't agree.
Yes, quick payment matters, but a buyer who has paid can still be an a**hole. I never leave positive feedback until the buyer does. I figure that when a buyer leaves positive feedback it means he is satisfied and I don't have anything more to do other than to recognize that by leaving him positive feedback. |
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John Bartley Member
Joined: 01 Jan 1970 Posts: 2145 Location: 43 Norway Spruce Street, Stittsville, Ontario, Canada
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| Posted: Nov Thu 05, 2009 2:23 am |
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After reading these replies, I had a quick read-thru' of the feedback policy statements and I can't find anything specific about withholding feedback from a seller until buyer feedback is rec'd....but I do remember however that one of the reasons given by eBay for changing the way feedback is allowed to be given by sellers is that they wanted to stop sellers from withholding positive feedback, or threatening negative feedback unless positive feedback was rec'd. As I recall from the email eBay sent, apparently too many sellers were holding well-deserved positive feedback hostage from a buyer simply to ensure a positive feedback to the seller no matter what the circumstances of the transaction.
I don't do much on eBay, but when I sell I leave feedback immediately after proper payment has been rec'd. I figure that if the buyer has done their part they deserve the appropriate feedback. If I do my job correctly as a seller, then I will receive appropriate feedback as well. If I ever run into a nut job who can't be satisfied, then I'll ignore it.......life is too short, and eBay isn't my life anyway.
cheers
john _________________ Read the label ..... Buy Canadian! |
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tristen2223 New Member
Joined: 19 Aug 2009 Posts: 13 Location: Michigan
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| Posted: Nov Fri 06, 2009 3:49 am |
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| From what I understand, in the next year feedback for buyers will be automatic once they pay for the item. That should clear a lot of these types of complaints up. I agree most people I meet are pretty cool on the bay. I have run into some clowns over the years, mostly in the beginning, thank goodness. |
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Microbes Member
Joined: 07 Sep 2008 Posts: 133
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| Posted: Nov Fri 06, 2009 6:38 pm |
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| tristen2223 wrote: | | From what I understand, in the next year feedback for buyers will be automatic once they pay for the item. |
Wouldn't surprise me if ebay did, but if they make it "automatic" it is no longer be "feedback", but simply a count of how many deals someone has done on eBay.
But it doesn't even matter. Since they did away with neutral and negative feedback for buyers, a buyer's feedback has become totally, completely, and utterly worthless. 100% positive means NOTHING. Less than nothing.
Without the possibility of bad feedback "good feedback" for buyers is simply a waste of bandwidth... no matter how badly a buyer may act they now have 100% good feedback, and it is no longer a sign that "this is a good person to deal with". Ebay has made even the very best, fastest and most trustworthy buyers "generic" and they can't be told from dead beat bidders, or those who use stolen credit cards or return a box of rocks and demand a refund. The crooks are all rated 100% right along with the honest folks. Why anyone would stress over feedback when it can only come in one flavor is beyond me. |
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old W9REJ Member
Joined: 01 Jan 1970 Posts: 415 Location: Venice Fla. U.S.
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| Posted: Nov Fri 06, 2009 8:10 pm |
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| Quote: | | apparently too many sellers were holding well-deserved positive feedback hostage from a buyer simply to ensure a positive feedback to the seller no matter what the circumstances of the transaction. |
Buyers were complaining of getting retaliatory negs when giving a seller a neg. Notwithstanding the fact that feedback is so much more important to the seller and really of no use to the buyer, ebay destroyed the whole system with the change.
Those of you who are worried about your useless feedback should try to let the seller know, somehow, that you got the item OK. You'll get your hard sought-after feedback.
Last edited by old W9REJ on Nov Sat 07, 2009 1:43 am |
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Ted W Member
Joined: 01 Jan 1970 Posts: 230 Location: Concord, Ca. USA
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| Posted: Nov Fri 06, 2009 10:30 pm |
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As a seller I post feedback and let people know when I ship the same day. Ebay's current policy of no bad feedback for buyers does make feedback for them pointless. No reason to wait or hold them hostage. They've bid and paid and that's thier only responsibility so leave feedback and if you've done your job as a seller they either will or won't leave FB for you. I've only had one bad sale on Ebay and that was recently and there's nothing you can do when a buyer lies to Paypal anyway.
Ted |
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manicbht Member
Joined: 19 Apr 2009 Posts: 68 Location: Somewhere in the desert
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| Posted: Nov Sat 07, 2009 4:26 am |
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| LOL I sold some things on Ebay, got paid, shipped item, Stated in description, "No refunds...AS IS" 2 Weeks after sending item out I get an Email from the buyer telling me that the item is the wrong size....Wants a refund, PLUS wants me to cover the cost of return shipping! I told him "No" the item was listed as is and if it was incorrect he could always resell it on Ebay and perhaps get more than he paid.....He left neg feedback.....At least he did not file a paypal buyer's remorse claim |
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Greg G Member
Joined: 07 Jul 2006 Posts: 174 Location: Charlotte, NC
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| Posted: Nov Sat 07, 2009 2:22 pm |
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| Ever since Meg Whittman sold eBay at the height of its peak it has steadily declined as the new owners jockey around for ways to turn it around usually by implementing various assorted new "Rube Goldberg" tricks. Let's hope the geniuses don't find a way to kill their goose. EBay never seems to work the same way twice in a row. It was at its best about 5 years ago. The only positive recent development I can think of is you can actually call an 800 number and speak to a customer service rep now where used to be you contacted a computer which then tried to help you solve your problem. That's silly, computers are a nuisance and not good enough to do that yet. |
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Paula Member
Joined: 01 Jan 1970 Posts: 345 Location: Haltom Texas
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| Posted: Nov Tue 10, 2009 8:20 pm |
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Sorry folks I don't agree leaving positive feedback right after a person pays.
This is for a few reasons. From ebay's own rules that changed. Sellers are still liable for the product the buyer purchased until they email you and say great product or leave feedback. Also until a certain amount of time has passed and no word or feedback from the buyer.
Me I want to know the item landed in the hands of the purchaser and in shape the item left here insured or not. So I know the item was lost, stolen or damaged by anyone once it's out of my hands.
Positive feedback from the buyer first or a email tells me they got the item they paid for or a email saying hey it not made it yet. It got damaged in shipping inured or not what do I do. Can yo help me fix it so I cn use it. How do you or I file a claim since it was insured.
Got to remember their lots of folks out their buy items but don't have a clue how to file a claim or fix a radio or other items.
Here's another kicker. Try the fraud folks that try to pull a fast one on you all good folks or us. I not leaving positive feedback first cause these folks.
Here's and exsample. Buyer bids your radio or what ever item. Wins it, pays whenever after auction like 1, 2 days lets say through paypal then same day puts a disput claim through paypal on your payment do too they haven't received item yet.
Nw I don't know howyour bank works but I know how paypal does and they send you a email stating it takes 3 to 5 biz days for payment to clear then to transferr it and that takes banks time as well. Until it clears acccount ebay sand paypal say don't item.
So ou wait in mean time paypal puts a disclaimer notice on you & ebay shuts you down from selling but not buying until problem is solved with buyer.
You did get the dispute until weeks down the road buyer has done this and item is in transsit do to payment cleared and you shipped. Here's the kicker to this one. Paypal can take out the money that was paid for item and hold it or refund buyer at anytime if buyer still says they haven't received the item.
The buyer know dare well it in transit cause you emailed them the tracking numbers. Your tracking the item yourself as well.
Only way a seller can over themselves is email paypal and hey this is where the item is once it's out of your hands. Not to let buyer have there money back plus your item as well.
Yes w are fighting one of these this week. Sounds like fun huh. Well it's not. Folks that sell on ebay wait to give feedback. Just tell your buyers like I do let's us know when it's arrives. They normally will tellyou if bad or good then leave feedback.
I just now got some from a nice person but it was like auctions ao he bought a radio from us. He emailed though. Others don't. Others have busy lives. After a few weeks or a month I give feedback if haven't heard a peep from someone. That just tells me they got the radio or item. Liked the item and where to busy to leave feedback.
Others of heavens no. Ones that defraud get nothing or I leave positive feedback that they will be blocked never to bidon our items again. I also contact ebay & paypal.
They need oput negitive feedback some way shape or fom back on ebay some where's to stop the fraud & liars. That just me.
One has to be bitten to get the bug. |
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canerods Member
Joined: 21 Jul 2008 Posts: 427 Location: SW Ohio
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| Posted: Nov Tue 10, 2009 9:14 pm |
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I've been selling on ebay over 10 years. I nearly always give feedback AFTER receiving feedback. Reason: When I receive feedback I know the seller is satisfied and the deal is done. Its never been a problem. In ten years I've gotten one negative and no neutrals. _________________ Joe
WW8X
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