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 Post subject: Fedex: Now Only for the Wealthy
PostPosted: Jun Sat 08, 2019 6:43 am 
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Just got an update from eBay about Fedex's new shipping policy going into effect 6 days ago. That's right, June 1. As far as I know, no one was informed of this change until now. What is the change? Fedex will charge, at their discretion, $350 for each incident of every package shipped through them that they deem to be non-compliant and/or hazardous. Directly from eBay's notice:

What is considered a non-compliant package?

. Insufficient or improper packaging
. Improper HazMat labeling or markings
. Undeclared Dangerous Goods (DG)
. Prohibited materials
. Packages abandoned or refused


The fee will be charged on your eBay monthly invoice.

It appears we can be charged for any box that Fedex later thinks isn't good enough for their standards, or if they say there is not enough packing (or maybe the "wrong" kind of packing. They determine what is "hazardous"; like the Europeans saying tubes are dangerous. Undeclared goods (?) So if we don't say exactly what we are shipping, we are violating their policy. "Prohibited materials" Again, their wording and their determination. Packages abandoned or refused: so any buyer can rack up a $350 bill for you just by saying no thanks.

Am I the only one planning on NEVER using Fedex again?

My only fear is that other carriers usually follow suit when one carrier makes a ridiculous change.


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 Post subject: Re: Fedex: Now Only for the Wealthy
PostPosted: Jun Sat 08, 2019 11:27 am 
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That is outrageous.


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 Post subject: Re: Fedex: Now Only for the Wealthy
PostPosted: Jun Sat 08, 2019 1:27 pm 
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Yesterday I spent a few minutes on the FedEx website and couldn't find the "List" of what they consider to be dangerous or hazard items.

One good answer is... no longer use Fed-Ex or UPS try this one they do a much better job of taking care of your packages.
http://www.shipgreyhound.com/e/pages/Home.aspx

The cheapest is to ship from Greyhound terminal to Greyhound terminal. Or for a bit more they offer in most areas delivery to the home. They have contracts with local delivery services who handle the last few miles.
John k9uwa

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 Post subject: Re: Fedex: Now Only for the Wealthy
PostPosted: Jun Sat 08, 2019 5:58 pm 
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Information for the shipping of dangerous goods can be found in...
The Fedex Service Guide 2019 pdf (202-pages).
via this page...
https://tamebay.com/2019/06/ebay-urges- ... nalty.html

Greg.


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 Post subject: Re: Fedex: Now Only for the Wealthy
PostPosted: Jun Sat 08, 2019 6:58 pm 
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I saw that Email and message sent from Ebay, but weird they sent the message yesterday the 6/7 and it says "starting 6/1 "
Ebay should have sent this notice a few weeks ago
3 days before this notice I had shipped a new in Box Li-ion Battery pack for a power tool
I called Fed-ex and after some confusion they directed me to a ship specialist who did not speak English well
I had to Explain in Detail the pack and how it was enclosed and no contacts Exposed.
she told me that it can be shipped Ground only and had to be packed well
in no way did she say I had to mark on the Box what was being shipped
so I am keeping a close eye on added charges and kept the time and number from fedex as proof that I called and checked


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 Post subject: Re: Fedex: Now Only for the Wealthy
PostPosted: Jun Sat 08, 2019 8:02 pm 
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Scott wrote:
That is outrageous.


Outrageous and most likely illegal.

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 Post subject: Re: Fedex: Now Only for the Wealthy
PostPosted: Jun Sat 08, 2019 8:09 pm 
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No, improper shipping of dangerous good is what may be illegal, depending on the item.

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 Post subject: Re: Fedex: Now Only for the Wealthy
PostPosted: Jun Sat 08, 2019 8:11 pm 
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I'm certain their legal department went over this with a fine tooth comb before putting it into effect to make 100% certain it's legal and would stand up in court if challenged by a user. They can define dangerous goods, and how to pack, in pretty much any way they choose to. Whether we as users of their service are willing to follow their guidelines is another story.

It's quite simple, you read the rules and possible penalty for not following those rules, and choose whether or not you want to take the chance of using their services. If not, and it seems like the majority of private individuals would choose not to, then you simply go somewhere else with your business.

Their commercial shippers (who no doubt make up the bulk of their business anyway) would supposedly already know how to pack things so they don't get damaged and also know they will have to meet any new requirements that the shipper provides for them.

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 Post subject: Re: Fedex: Now Only for the Wealthy
PostPosted: Jun Sat 08, 2019 8:23 pm 
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Mr. Detrola wrote:
I'm certain their legal department went over this with a fine tooth comb before putting it into effect to make 100% certain it's legal and would stand up in court if challenged by a user. They can define dangerous goods, and how to pack, in pretty much any way they choose to. Whether we as users of their service are willing to follow their guidelines is another story.

It's quite simple, you read the rules and possible penalty for not following those rules, and choose whether or not you want to take the chance of using their services. If not, and it seems like the majority of private individuals would choose not to, then you simply go somewhere else with your business.

Their commercial shippers (who no doubt make up the bulk of their business anyway) would supposedly already know how to pack things so they don't get damaged and also know they will have to meet any new requirements that the shipper provides for them.


yes that's why I called them before hand to make sure there would not be a problem
I have not had a problem yet but all this is good to know
but I do understand their point of people poorly packing and Chemicals and all which is why I Really pack things Well


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 Post subject: Re: Fedex: Now Only for the Wealthy
PostPosted: Jun Sat 08, 2019 10:31 pm 
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Maybe two months ago I bought a bottle of liquid flux from Mouser. Flux is now considered extremely hazardous, so much so that Frys no longer stocks it except for inert "paste" flux. Mouser's system told me that I would have to pay extra to ship it via ground, and only to a physical address. Fine by me, liquid flux is really handy when faced with oxidized components in an 80 year old radio. I expected Mouser to use UPS, but they used Fedex instead. The flux arrived ok, but I wonder if even some of the big boys will look elsewhere when faced with these sort of fees. Even a huge seller like Mouser will start to feel the bite of a $350 fine per "hazardous" or returned package when you consider how much shipping they do.


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 Post subject: Re: Fedex: Now Only for the Wealthy
PostPosted: Jun Sat 08, 2019 10:51 pm 
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Fedex just dropped their contract with Amazon, saying that they want to concentrate on serving e-commerce retailers;
https://www.engadget.com/2019/06/07/fed ... -contract/

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 Post subject: Re: Fedex: Now Only for the Wealthy
PostPosted: Jun Sat 08, 2019 11:49 pm 
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At some point I will ask all buyers to call my local shipping center and have them pay the shipper to pack and ship. Between the cost of shipping supplies, my time to pack and the risk involved it's not worth it to me anymore. Having said that I dont sell much under $250.00. At some point the cost of shipping will discourage buyers.


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 Post subject: Re: Fedex: Now Only for the Wealthy
PostPosted: Jun Sun 09, 2019 12:56 am 
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My objections are that the new "Policy" is so broad and so vague that it can interpreted in any way. Does it mean only hazardous materials? Poorly packed hazardous materials? Leaking hazardous materials?

How is anyone supposed to know if Fedex likes bubble wrap, pillows, styrofoam, peanuts, wadded up newspaper or an old mattress? If we double box then Fedex says car parts should be triple boxed, you owe $350, what recourse do we have? From the wording it would appear there is no recourse and no one to complain to.

The last few times I used Fedex they didn't bother asking me what was in the packages; is that a good way to lose $350? On the occasions they did ask, they never seemed to write down what I told them or put it in the computer; so if that information is not listed is it an automatic fine?

It's obvious that eBay is going along with this scheme; they seem very matter-of-fact about it. I have already written off UPS because of their refusal to honor damage claims, now Fedex is not getting my business. I'm dreading what USPS has in store for us.


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 Post subject: Re: Fedex: Now Only for the Wealthy
PostPosted: Jun Sun 09, 2019 2:03 am 
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kurt1618 wrote:
At some point I will ask all buyers to call my local shipping center and have them pay the shipper to pack and ship. Between the cost of shipping supplies, my time to pack and the risk involved it's not worth it to me anymore. Having said that I dont sell much under $250.00. At some point the cost of shipping will discourage buyers.


What Fedex and UPS charge for packaging is what will discourage buyers, in most cases far worse than the shipping charges and they often do a poor job. I'll continue to do my own packaging, cheaper for my customers and safer for the radios.

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 Post subject: Re: Fedex: Now Only for the Wealthy
PostPosted: Jun Sun 09, 2019 2:38 am 
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Mr. Detrola wrote:
I'm certain their legal department went over this with a fine tooth comb before putting it into effect to make 100% certain it's legal and would stand up in court if challenged by a user.


doubtful, who is going to spend THOUSANDs $$ suing someone somewhere. The lawyers would clean you out just on discovery, then court.
but you may get your $350 back.

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 Post subject: Re: Fedex: Now Only for the Wealthy
PostPosted: Jun Sun 09, 2019 3:57 am 
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Sounds like this is exactly NOT what you want to do given this: https://www.cnbc.com/2019/03/19/fedex-q3-earnings-2019.html
John

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 Post subject: Re: Fedex: Now Only for the Wealthy
PostPosted: Jun Sun 09, 2019 5:24 am 
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glue_ru wrote:
Mr. Detrola wrote:
I'm certain their legal department went over this with a fine tooth comb before putting it into effect to make 100% certain it's legal and would stand up in court if challenged by a user.


doubtful, who is going to spend THOUSANDs $$ suing someone somewhere. The lawyers would clean you out just on discovery, then court.
but you may get your $350 back.


They will back down to the first large customer they try to lay that charge on, money talks.

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 Post subject: Re: Fedex: Now Only for the Wealthy
PostPosted: Jun Sun 09, 2019 3:59 pm 
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So you think they are gonna nitpick your box for having crooked corners, or maybe just, if say, ship a dozen vacuum tubes in a brown paper sack? Or baby alligators in taped shut egg cartons? They might be thinking of hazmat spills etc. in their own facilities or expensive messes that they have to clean up or cause a slowdown. I will have to ask my brother the Fedex rep. Place where I used to work had a mercury spill in an aircraft. The hidden traces of mercury eats up the aluminum and causes serious damage, potentially. I remember after they cleaned that mess there were rows and rows of 55 gallon drums full of potentially contaminated cleaning materials. Very expensive cleanup for a badly packaged shipment.

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 Post subject: Re: Fedex: Now Only for the Wealthy
PostPosted: Jun Sun 09, 2019 4:00 pm 
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atwaterkent1 wrote:
glue_ru wrote:
Mr. Detrola wrote:
I'm certain their legal department went over this with a fine tooth comb before putting it into effect to make 100% certain it's legal and would stand up in court if challenged by a user.

doubtful, who is going to spend THOUSANDs $$ suing someone somewhere. The lawyers would clean you out just on discovery, then court.
but you may get your $350 back.

They will back down to the first large customer they try to lay that charge on, money talks.

Not if there's a toxic spill/leak that costs them thousands or more to clean up. But the policy could easily be abused to extract revenue from "gray area compliance" they deem non-compliant. If a poorly packed 83 tube breaks and spills mercury, you're in trouble. If you left that little sheet of asbestos in the cabinet of radio and the box and cabinet break open, watch out. People go nuts over real and perceived hazards.

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 Post subject: Re: Fedex: Now Only for the Wealthy
PostPosted: Jun Sun 09, 2019 6:40 pm 
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Maybe we should keep this under our hats:
Attachment:
Materials used in RCA radio tubes.jpg
Materials used in RCA radio tubes.jpg [ 180.82 KiB | Viewed 528 times ]

John

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